How to Deposit Funds to XM 2024 – A Step-by-Step Guide

The minimum deposit or withdrawal amount varies depending on the type of XM account you hold:

• Shares Account: The minimum deposit or withdrawal amount for a Shares Account is $10,000 (USD) or equivalent. This account type is tailored for experienced traders interested in trading individual shares.
• All Other Account Types: For Standard, Micro, and XM Ultra Low Accounts, the minimum deposit or withdrawal amount is $5 (USD) or equivalent. These accounts are designed to be accessible to traders of all levels, offering low entry barriers.

Yes, you can withdraw money from your XM account at any time, provided your account is verified. The verification process ensures the security and integrity of your account. Once verified, you can request a withdrawal for your available balance whenever you need.

Withdrawal requests at XM are processed instantly by our Artificial Intelligence Back Office System, which operates based on algorithmic parameters. You will typically receive your money immediately or on the same day your request is executed. However, the time it takes for the funds to reach your account can vary depending on the withdrawal method:

• Bank Wire, Credit, or Debit Card: Withdrawals via these methods usually take 2-5 business days to be credited to your account.
• E-wallets and Other Methods: These are generally processed much faster, often within minutes to a few hours.

XM supports a wide array of payment methods to facilitate easy and convenient transactions. These include:

• Credit and Debit Cards: Major cards like Visa and Mastercard.
• Bank Transfers: Direct bank-to-bank transfers.
• E-wallets: Popular options such as Skrill, Neteller, and more.
• Mobile Money: Services like Airtel Money, particularly popular in regions like Africa.
• Cryptocurrencies: For those preferring digital currencies.

To view all the available payment methods, simply visit the ‘Funding’ section in the Members Area once you open your XM account.

You can deposit money in any currency you like. All deposits are automatically converted into the base currency of your trading account. This flexibility ensures that you can use your preferred currency without worrying about conversion beforehand.

If you’ve made deposits using a debit or credit card, you can only withdraw an amount equal to those deposits back to the same card. Any additional amounts, including profits, can be withdrawn using any of the other payment methods offered by XM. This ensures that your profits and additional funds can be easily accessed through a variety of convenient options.

For more information on deposit and withdrawal processes, visit the ‘Funding’ section in the Members Area.

Yes, you can withdraw your available balance even if you have an open position. However, to maintain account security and manage risk effectively, XM imposes certain restrictions on withdrawal requests based on your account’s margin level:

1. Margin Level Below 150% (Weekdays):
   • Withdrawal requests that would cause your account’s margin level to fall below 150% are not accepted between Monday 01:00 and Friday 23:50 (GMT+2, DST applies).
2. Margin Level Below 400% (Weekends):
   • Withdrawal requests that would cause your account’s margin level to fall below 400% are not accepted on weekends, between Friday 23:50 and Monday 01:00 (GMT+2, DST applies).

These restrictions help to ensure that you maintain sufficient funds in your account to support your open positions and manage potential market fluctuations effectively.

No, XM does not charge any fees on deposits or withdrawals. We strive to provide transparent and cost-effective trading services to our clients. For international bank wires, XM covers all fees imposed by our bank for transactions equal to or greater than $200 (or your currency equivalent). Please note that fee policies are subject to change.

MyWallet is a secure virtual wallet provided by XM where you can store funds earned from various XM programs. It offers convenient management features, including transfers and transaction history tracking. When you transfer funds from MyWallet to your XM trading account, it functions like any other payment method, allowing you to remain eligible for deposit bonuses. For more information on our bonus programs, click here.

No, you cannot withdraw funds directly from MyWallet. To withdraw funds, you must first transfer them from MyWallet to one of your XM trading accounts. From there, you can proceed with a withdrawal request as usual.

You can easily locate specific transactions within MyWallet using the following methods:

• Filter Transaction History: On your MyWallet dashboard, use the dropdown menus to filter transactions by Transaction Type, Trading Account, or Affiliate ID.
• Sort Transaction History: Click on the column headers to sort transactions by Date or Amount in Ascending or Descending order.

These options provide flexibility and ease in managing and tracking your funds within MyWallet.

No, you cannot transfer funds from your XM trading account to another client’s account. Funds can only be transferred between accounts that belong to you, ensuring security and compliance with regulatory requirements.

These guidelines ensure that your funds are handled securely and that you have access to comprehensive tools for managing your trading activities effectively on XM. For further assistance or details, please visit the ‘Funding’ section in the Members Area or contact our customer support team.

No, as a regulated company, XM does not accept deposits or withdrawals from third-party accounts. All deposits must originate from accounts that belong to you, and all withdrawals must return to the original source of the deposit for security and compliance reasons.

XM trading bonuses are offered exclusively for trading purposes and cannot be withdrawn. These bonuses are designed to assist you in opening larger positions and maintaining them effectively. However, profits generated using these bonuses can be withdrawn at any time. It’s important to note that withdrawing funds will result in a proportional removal of your trading bonus.

Yes, you can transfer funds between your verified trading accounts by initiating an internal transfer. This process is straightforward and instant, allowing you to manage your trading capital efficiently. If the base currency of the two accounts differs, the amount will be automatically converted to ensure seamless transactions. You can request internal transfers conveniently through the Members Area under the ‘Funding’ section.

To safeguard the security of your funds, XM requires that all withdrawals be returned to the original source of the deposit. For instance, if you deposited funds using a credit/debit card, any withdrawal requests must be processed back to that same card before you can request a withdrawal via any other method.

If your bank account has been closed and is no longer able to receive funds, please send an email to support@xm.com with a document issued by your bank confirming the closure. Ensure that the document includes your bank account number and the date of closure. Upon receiving your email, XM will exclude this bank account from future withdrawal transactions.

If you have already requested a withdrawal to the closed bank account and the payment has been processed, please notify us via email. We will assist you in locating the payment and ensuring it is handled appropriately.

If the credit or debit card linked to your XM account has expired or been cancelled but the associated bank account remains open, you will continue to receive withdrawals as usual under our priority processing procedures.

If the associated bank account has also been closed, please refer to What Can I Do If My Bank Account Is Closed and Can No Longer Accept Funds for further guidance on resolving the issue.

Yes, exchange rates may be applied during the deposit or withdrawal process, depending on the currency conversion involved. These rates can be applied either by XM or by the payment processor handling the transaction. For example, transactions made via credit or debit cards are typically processed by the card issuer or payment processor, and the exchange rate applied may vary.

At XM, the exchange rates used are sourced from currency exchangers and are transparently displayed in the Members Area when you make a deposit or withdrawal. This ensures clarity and allows you to see the rates applied before confirming your transaction.

Once a withdrawal request has been processed by XM, it cannot be cancelled. However, if your withdrawal request is still pending, you can cancel it by following these steps:

1. Log in to the Members Area.
2. Navigate to ‘Funding’ and click on ‘Transactions history’.
3. Select ‘Pending withdrawals’ and then choose ‘Cancel’ next to the withdrawal request you wish to cancel.

By following these steps promptly, you can retract a withdrawal request before it is processed by our system.

Yes, ensuring the safety of your funds is paramount at XM. As a regulated broker trusted by millions of traders globally, we implement rigorous measures to safeguard your funds:

• Segregation of Client Funds: All client funds are held in segregated accounts, distinct from the company’s operational accounts. This segregation ensures that your funds are protected and not used for business operations.
• Reputable Banking Partners: Client and operational funds are maintained in accounts with highly reputable European Union institutions. This choice of banking partners enhances the security and reliability of fund management.
• Regulatory Supervision: XM holds a Securities Service Provider License and adheres to stringent regulatory requirements. We submit regular financial reports to regulatory bodies like the Financial Services Commission of Belize (FSC), ensuring transparency and compliance. Additionally, an independent external auditor conducts annual audits of our financial statements to maintain accountability.

These measures collectively contribute to providing you with peace of mind regarding the safety and integrity of your funds while trading with XM.

Your funds are securely held in segregated accounts with well-established and highly reputable banking institutions. This practice ensures that your funds remain separate from XM’s operational finances, enhancing protection in the unlikely event of XM facing financial difficulties.

Ready to get started with your trading journey? Open your Demo or Real account with XM today!

These assurances underscore XM’s commitment to maintaining the highest standards of security and integrity in handling your financial assets. For further details on fund security and related inquiries, feel free to explore our Members Area or contact our dedicated customer support team.